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After-sales

Parts identified against the right factory

Four manufacturers means four parts systems. That is the honest downside of a multi-source range, and it is better stated than discovered. What it costs you is a part-number lookup; what it saves you is being locked to one factory for the whole range.

Last reviewed November 2026

Systems
4
Identification
VIN + model + photograph
Consumables
Usually stocked at the manufacturer
Quote time
1–2 business days

How to order a part #

  1. 01
    Send the VIN and the model

    The VIN tells us the manufacturing system; the model tells us the variant.

  2. 02
    Describe or photograph the part

    A photograph of the failed component on the vehicle is faster than a description, and avoids the wrong side being shipped.

  3. 03
    We quote against that system

    Price and lead time come from the manufacturer that built the vehicle, not from a generic catalogue.

  4. 04
    Ship with your next order where possible

    Consolidating parts with a vehicle shipment is usually cheaper than a small parcel.

What is normally available #

CategoryTypical availabilityNote
Brake componentsGoodPads, shoes, cylinders, discs. Specify front or rear and the axle type.
LightingGoodLamps are type-approved parts; do not substitute a non-approved unit.
Suspension and steeringGoodMcPherson and drag-arm parts differ by model; photograph before ordering.
Body panelsModerateColour-matched panels are ordered against the paint code.
Battery packsBy configurationChemistry and capacity must match the certificate configuration for the range figure to hold.
Motors and controllersBy modelController software is model-specific; a substitute changes the declared power.
GlazingBy modelEnclosed bodies only.
One rule that saves registrations Never fit a part that changes a certified value — a different tyre size, a different controller, an extra seat. The vehicle stops matching its certificate, and the next inspection is where that is discovered.

The honest limitation #

A dealer who buys the whole range from a single factory gets one parts system and one contact. Buying across four gets better coverage of categories and order sizes, but four parts lookups. If parts logistics is the deciding factor for you, tell us at quotation stage and we will steer the range towards the fewest systems for your mix.

Send a VIN and a photograph

We will come back with the part, the price and the lead time from the right factory.

Request a part